Circumvent Automated Customer Service
Paul English has an awesome website called gethuman.com, which is described as the following:
…a consumer movement created to change the face of customer service. This free website is powered by over one million consumers, and the site is run by volunteers who demand high quality customer service. Our site has information for many types of companies including credit cards, finance companies (banks and mortgages), insurance companies, cell phone providers, and many others.
One of the best features of this site is a database of companies’ customer service numbers, and tips on how to circumvent the automation to talk to a live person.
Great website Paul!
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June 23rd, 2006 at 3:41 pm
[...] We’ve talked before about a website called gethuman.com, started by Paul English, that  maintains a list of companies’ customer service numbers and ways to circumvent their automated menus. Now someone just needs to come up with ways to circumvent terrible customer service from the actual customer service representatives themselves: [...]